Refund policy

Return & Refund Policy

Last updated: August 8, 2026

Digital Downloads All sales on digital downloads are final. Due to the nature of digital products, we do not offer refunds or exchanges once a file has been delivered or made available for download.

Print-on-Demand Products Print-on-demand items (prints, canvases, apparel, etc.) are produced and fulfilled by a third-party print provider. If you are unsatisfied with your order due to a defect, damage, or fulfillment error, please contact us within 14 days of delivery. Approved returns must be shipped back to the fulfillment provider at the customer's expense unless the item is defective or incorrect. Refunds will be issued once the return is received and inspected by the fulfillment provider. We do not accept returns for buyer's remorse or incorrect size selection.

Custom Commissions All commission agreements are final once a design concept has been approved by the client. We do not offer refunds on completed or in-progress commission work.

However, we want you to love your piece. Each commission includes up to 3 revision rounds if the original design does not meet your expectations. Revision requests must be submitted before final file delivery. Revisions beyond the included 3 rounds may be subject to an additional fee.

No refunds will be issued after the final design has been delivered.